First Service Bank is pleased to announce the promotion of Hayes Johnson to Project Manager. Johnson, has been with the bank for four and a half years and most recently served as a Universal Banker. In his previous role, he was responsible for opening accounts, processing customer transactions, promoting bank products, and building relationships within the community. He also served as a Customer Care Specialist prior to becoming a Universal Banker.
“I’m excited to take on this new position and continue my journey at First Service Bank,” said Johnson. “What excites me most about being a Project Manager is the opportunity to lead projects and collaborate with different teams to drive results. I’m looking forward to taking on more responsibility and contributing to the bank’s success by overseeing initiatives that can have a lasting impact.”
In his new role, Johnson will develop project plans outlining tasks and timelines, manage relationships with external vendors, and recommend new tools and technologies to improve efficiency. He brings a wealth of experience and dedication to the position, including a background in accounting studies at the University of Central Arkansas and hands-on customer service expertise from his previous responsibilities at the bank.
“The skills Hayes has developed over his time at First Service Bank make him an outstanding choice to lead our project initiatives,” said Joyce Latham, Vice President of Strategic Projects, Planning & Human Resources. “His dedication to continuous improvement and team collaboration aligns perfectly with our commitment to providing the best possible service to our customers and the communities we serve.”
Born in Little Rock and currently residing in Greenbrier, Arkansas, Johnson is engaged and looking forward to his upcoming wedding. “Family is really important to me,” he noted. “I’m excited to embark on this new chapter in my personal life while continuing to grow professionally.”
Johnson first joined First Service Bank in 2019 after graduating from Greenbrier High School. He credits the supportive and collaborative work environment at the bank as a major factor in his career development. “The bank encourages employees to continuously learn and take on new challenges,” he said. “It truly feels like a family here. I appreciate how First Service Bank values both employee well-being and excellent service for our customers.”
Looking ahead, Johnson is enthusiastic about how his role as Project Manager can positively impact the community. “First Service Bank has a strong commitment to supporting the communities we serve, including initiatives like ORWB,” he explained. “As Project Manager, I’m eager to ensure we continue making a meaningful impact by providing resources and services that foster growth and well-being.”
First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Mountain View, Shirley, Yellville, Maumelle, and Saline County. For more information, visit firstservicebank.com.
