First Service spotlights Rachel Byrum

November 20, 2023

Rachel Byrum knows firsthand how First Service Bank cares for customers and the community. Itโ€™s what motivated her to join the FSB team.

โ€œMy first bank account was with First Service Bank and I have always been impressed with how involved FSB is with the community of Greenbrier,โ€ she said.

Rachel is a mortgage loan processor and appraisal coordinator at First Service Bank. She previously worked as a mortgage loan assistant and has been at FSB for about two years. โ€œI am work with our loan officers to submit mortgage loans to our secondary market underwriters and review and correct the conditions that the underwriters request. I also review and schedule our mortgage appraisals and final inspections,โ€ she said.

Rachel grew up in Greenbrier, where she currently lives with her husband, Jake. A graduate of Greenbrier High School, she attended the University of Central Arkansas.  โ€œI enjoy fishing, riding horses, working cows, playing with dogs and spending time with family,โ€ she said.  

Her decision to pursue a career in banking was driven by versality in the banking industry. โ€œI believe that banking is one of the most versatile work professions out there because there are so many avenues to have a very enlightening and successful career,โ€ she said.  

At First Service, Rachel enjoys the team environment and commitment to customer service. โ€œMy favorite thing about my work is being a part of a great team that really cares about our borrowers and making sure that we work as hard as possible to ensure that the customer has a smooth loan process,โ€ she said. โ€œFirst Service Bank is one of the best businesses that I have been blessed to be a part of. They donโ€™t just think of their customers and employees as a number. We are all cared for and treated with great respect, highly thought of and rewarded!โ€

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