Dawn Johnson has worked as a loan officer at First Service Bank since October 2019, and even though half of her time with the bank has taken place during covid-related disruptions, she has still seen the bank provide leadership and engagement in the Conway community.
The bank is involved with a number of nonprofits, ranging from Renewal Ranch and Haven House to Life Choices and Bethlehem House. The bank also serves colleges and public schools in Conway, in addition to serving the community through the Chamber of Commerce, which Dawn says has been recognized as one of the top Chambers in the U.S. for its work in getting businesses to work together. Dawn has served as the bank’s Ambassador to the Chamber, a volunteer who talks to members on the Chamber’s behalf, in addition to attending ribbon cuttings and promoting local businesses.
Dawn also serves on the pipeline group at the Conway Chamber of Commerce, in addition to chairing the Business Builders group, where she serves with professionals from roofing, real estate, and other industries that help each other thrive.
These community ties deepen the bank’s reputation for superior customer service since employees represent the bank in the community, where they are happy to help demystify bank products like construction loans or mortgages in their off-hours, whether that be at school functions or in line at the supermarket.
As a lifelong member of the community in which she works, Dawn says that “neighbors helping neighbors is how we were raised,” and she adds that she enjoys working with people to accomplish their plans, whether that means paying for college or buying a house or car, or helping the community invest in itself through its organizations and events.