Privacy Policy

FACTS

WHAT DOES FIRST SERVICE BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All Financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons First Service Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does First Service Bank Share?

Can you limit this sharing?

For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

 N/A

For our affiliates’ everyday business purposes –
information about your transactions and experiences

No

 N/A

For our affiliates’ everyday business purposes –
information about your creditworthiness

No

 N/A

For our non affiliates to market to you

No

 N/A

Questions? Call 800-669-2517

Who we are

Who is providing this notice?

First Service Bank

How does First Service Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does First Service Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or make a deposit or withdrawal
  • Apply for a loan or make a wire transaction
  • Use your debit card or write a check

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • First Service Bank does not share information with affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • First Service Bank does not share information with non affiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • First Service Bank does not participate in joint marketing.

Mobile Privacy Disclosure

FACTS

WHAT DOES FIRST SERVICE BANK DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE APPLICATION?

Why?

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that: *Before granting access to this information, you will be prompted to give the application that permission. *If you do not wish to grant that permission, you may decline. *If you later change your mind, those permissions can be updated in your device’s settings.

What?

Some examples of information your app will request access to are:

  • Location
  • Contacts
  • Camera

How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Questions?

Please contact First Service Bank at 1-800-669-2517 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

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Benefits

The ORWB Foundation is committed to helping active military veterans and their families. It is an honor to help the men and women who have served our country to protect the freedoms we hold so dearly.