When choosing a digital bank, trust and security matter more than anything else. If you live outside the areas where our physical branches are located, you may not know us personally yet. That is why we want you to know exactly who we are, how your money is protected, and why thousands of customers trust First Service Bank for secure online banking and personal financial service.
At First Service Bank, trust is not a slogan. It is the foundation of everything we do.
A Trusted, FDIC Insured Community Bank
First Service Bank has proudly served customers for more than 60 years as a strong, stable, and FDIC insured community bank. While our roots are in Arkansas, our digital branch allows us to serve customers nationwide with safe, secure, and reliable banking solutions.
Your deposits are protected by federal FDIC insurance. In addition, we use strict compliance standards, secure operating systems, and advanced monitoring to protect your money and personal information.
We are not a startup fintech company or a faceless online bank. We are a long-standing financial institution built on relationships, responsibility, and consistency.
Real People Providing Extended Customer Support
One of the biggest differences our digital customers notice is our live customer support. When you call First Service Bank, you speak directly with a real person, not a bot and not an overseas call center. Our Customer Care Center team is trained, friendly, and ready to help with your banking needs.
Customer Care Center Hours
Monday through Friday: 7:00 AM to 9:00 PM
Saturday: 8:00 AM to 12:30 PM
📞 Customer Care Center Phone Number: 800-679-6363
Whether you have questions about your account, mobile banking, transfers, fraud alerts, or online services, help is available when you need it.
Even as a digital banking customer, you will always receive personal service.
Secure Online and Mobile Banking You Can Rely On
Our online and mobile banking platform allows you to manage your money anytime, anywhere. You can check balances, deposit checks remotely, transfer funds, pay bills, and monitor transactions securely from your device.
We use:
- Advanced encryption
- Real-time fraud detection
- Secure authentication tools
- Continuous system monitoring
Your security is always a top priority.
A Bank Built on Integrity, Service, and Community
First Service Bank operates with strong values and a commitment to doing what is right for every customer. Integrity, transparency, and service guide every decision we make.
We are also deeply involved in our communities through volunteerism, charitable giving, and support of local organizations. That same dedication carries through to our digital customers nationwide.
Confident Digital Banking Wherever You Live
You may live miles away from our nearest branch, but you are never far from our team. As a First Service Bank digital customer, you receive the same protection, service, and care as our in-branch customers.
Your money is safe. Your questions are answered by real people. Your financial goals matter.
If you ever need assistance, our Customer Care Center is ready to help at 800-679-6363 during extended hours. We are grateful you chose First Service Bank and honored to serve you no matter where you call home.
