Yellville branch manager and loan officer Amy Still say that she was drawn to banking because every customer’s story has its own unique meaning, and for almost fifteen years, she has helped her customers solve unique challenges, whether that is arranging their first home purchase, or refinancing their mortgages or taking out a first auto loan.

Amy says that First Service Bank is invested in the success of the community, and takes the same creative problem-solving approach to its communities, helping by sending boys and girls to Girls State and Boys State summer camps run by the VFW, by sponsoring schools’ class trips, or by supporting festivals and charitable programs like the Women Run Arkansas, a 10-week clinic to run a 5K in Conway, which is a graduation event for local students.  

Bank employees also regularly volunteer in the schools, reading the daily Words of Wisdom and pledge of allegiance, in addition to explaining banking to students of all ages.  Amy says that the bank encourages service, and is frequently flexible about letting employees leave early to coach tee-ball or softball.

Beyond the schools, the bank has provided pens for the flu shot clinic and the bank also sponsors an annual law enforcement appreciation luncheon, as well as the Marion County Fair.  One big event it is involved in is the Turkey Trot in October, where bank employees have typically worked the Chamber of Commerce booth, selling t-shirts and drumsticks.

First Service Bank has been a strong partner for Yellville, and the bank and the town mirror each other’s cultures of service and community: in both the bank and the community, helping is just what you do.  For loan officers like Amy Still, that means helping people restructure their loans to survive the covid-related closures or raising money for athletic teams, but sometimes that means taking papers to customers for signatures, and it can even mean helping a customer hook up a new tv and program the remote!