First Service Bank (FSB) is proud to announce the promotion of Sarah Allen to the position of Senior Project Manager. In her new role, Sarah will be responsible for overseeing projects related to the bank’s core provider, including the Horizon XE Project, collaborating with key partners, and ensuring that First Service Bank remains equipped with the necessary tools to excel in the banking industry.

Sarah Allen brings over six years of dedicated service to First Service Bank, having joined the institution in 2017 as the Lead Teller at Conway North. Her exceptional leadership skills and commitment to excellence led to her rapid advancement to the role of Care Center Branch Manager, where she skillfully managed a team of 14 individuals, oversaw Online Banking, Mobile Banking, and the First Service Bank VTM fleet.

"We are thrilled to announce Sarah Allen's promotion to Senior Project Manager. Sarah's exemplary leadership and dedication during her tenure as Care Center Branch Manager have been truly commendable. Her commitment to innovation and problem-solving makes her a perfect fit for this strategic role. We are confident that her passion for projects and solutions will further elevate First Service Bank's operational excellence and our ability to serve our customers effectively," said Andy Grumbles, CFO at First Service Bank.

In her new position as Senior Project Manager, Sarah will be at the forefront of guiding the Horizon XE Project, collaborating closely with partners to address project and technical challenges. Her role will focus on streamlining processes, finding innovative solutions, and ensuring that First Service Bank continues to provide top-notch service to its customers.

"I am thrilled to embark on this new journey as Senior Project Manager," Sarah said. "Projects have always been a passion of mine, and I am excited to contribute to First Service Bank's ongoing success by delivering efficient solutions and enhancing our operations."

Sarah's experience, dedication, and expertise will be deeply missed in her previous role, and the position she leaves vacant will be filled by a qualified candidate, ensuring a smooth transition for the team.

When asked about what she enjoys most about working at FSB, Sarah shared, "First Service Bank's culture is something truly special. Both my colleagues and our customers have made me feel like part of a close-knit community, which is incredibly rewarding."

In her new role, Sarah looks forward to focusing on projects and solutions that benefit First Service Bank's employees and customers. She expressed her excitement, saying, "This promotion gives me the chance to channel my passion for projects into a full-time pursuit, while also exploring new opportunities for growth and impact."

With her transition to Senior Project Manager, Sarah is excited about the broader scope of serving the bank and its stakeholders. "This new position allows me to contribute to the bank holistically, benefiting both our employees and customers," she added.

Sarah's dedication to her community and her commitment to service are evident not just in her professional life but in her personal life as well. She and her family are actively engaged in the Greenbrier community, attending Greenbrier Church of the Nazarene and participating in local schools. "First Service Bank's focus on community development resonates deeply with me. Investing in our communities enriches the lives of our customers and employees alike," Sarah remarked.

First Service Bank recognizes Sarah Allen's remarkable journey within the institution and eagerly anticipates the contributions she will make as Senior Project Manager. Her experience, combined with her passion for project management, will undoubtedly enhance the bank's capabilities and continue to strengthen its relationships within the communities it serves.

First Service Bank, with its headquarters in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Mountain View, Shirley, Yellville, and coming soon to Maumelle. For more information, visit firstservicebank.com.