Mission, Vision, & Values
At First Service Bank, our mission is to provide high quality, fairly priced financial services while providing a fair return to our stakeholders. Our vision is to do this through creating experiences that exceed expectations and exemplify our values every day, in every situation - allowing us to separate ourselves from the masses.
Superior Service. Service is our middle name and reminds us every day to strive to exceed our customers’ expectations in creating a remarkable customer experience. Our associates are relationship builders who work to understand our customers’ needs.
Integrity. We take honesty and fairness seriously and understand that trust is not a given—it has to be earned. Our actions speak to who we are, and with this in mind, we will always conduct ourselves and our business by the Golden Rule.
Community Spirit. As community bankers at heart, we love our communities and strive to help them grow and prosper through our community leadership, volunteerism, and financial support.
Growth. As individuals, we strive to be the best we can be by embracing opportunities for professional growth through training, learning, and knowledge. We also do our part to help First Service Bank achieve its goals for growth because we understand it will help us to remain viable in the future.
Patriotism. We are proud of our flag and the freedom for which it stands. We display the American flag as an icon at each of our locations to symbolize our patriotism and to show respect for our active military and veterans who fight for our freedom.
Innovative Technology. We continuously innovate with technology to help us do our jobs more efficiently and provide us with one more way to provide great service. We recognize that technology is not a replacement for personal banking relationships, but rather a complement to the personal service we provide.